Privacy Policy
Scent from Nature takes your personal privacy very seriously and is committed to complying with the obligation under the Australian federal Privacy Act 1988. Therefore, we have outlined on this page important aspects in regard to privacy. By visiting this website, you are accepting the policy practices and terms and conditions.
Personal Information
Personal information is only used for to identify your orders, provide you with our newsletters (if applicable) and personalise your shopping experience with us.
Your personal details such as name, address, delivery address, contact details and email are required to make online orders. Withholding of details will not enable us to provide you with the customer service you require.
Privacy: casual surfing
A User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc.
Disclosure of Personal Information
Under no circumstances do we disclose your personal details to any third party without your written authorisation unless otherwise required by law of federal agencies.
If you do not want to receive any marketing information, you can unsubscribe at any time.
Storage and Accessing of Personal Information
Measures are in place to ensure personal information provided on our website is protected. All information is secured electronically. If you require access to your personal information stored on our database, we will request some proof of identity. If your details are incorrect, please notify us and we will amend the record on our database.
Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.
We do not keep a record of the IP addresses of users who access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.
Cookies
Cookies are used by Scent from Nature to estimate the number of customers and determine overall traffic patterns through this website.
Cookies are small pieces of data that a website transfers to a user’s web browser to assist in tracking website usage. Most web browsers are set to accept cookies, although users can disable this feature by adjusting the browser’s properties. Cookies do not personally identify users.
Security
Scent from Nature strives to ensure the security, integrity and privacy of personally identifiable information of our customers. We use a variety of physical and electronic security measures including restricting physical access to our offices and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised use or disclosure.
Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
Privacy on the Internet
Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café. You as an individual are responsible for the security of and access to your own computer.
Whenever you voluntarily disclose personal information over the Internet that this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your username and passwords and any account information. Please be careful and responsible whenever you are using the Internet.
Legal Notice
Scent from Nature takes your personal privacy very seriously and is committed to complying with the obligation under the Australian federal Privacy Act 1988. Therefore, we have outlined on this page important aspects in regard to privacy. By visiting this website, you are accepting the policy practices and terms and conditions.